Returns & Exchanges

At Bird in Hand, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unworn, brand-new condition.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email, then attach it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.